You’re Protected

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk.

ABTOT

For holidays which do not include flights arranged by us, your booking will be protected by our membership of ABTOT (No. 5199). The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel Arrangements Regulations 2018 for The Natural Travel Collection t/a Regaldive 5199, and in the event of their insolvency, protection is provided for the following:

1. non-flight packages and
2. accommodation only bookings;

ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with The Natural Travel Collection t/a Regaldive.

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call ABTOT’s 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.

You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here.