Outside normal working hours, or in the unlikely event we are unable to take your call, please leave a message on our answerphone and we will call you back as soon as possible.
For guests travelling with Regaldive requiring urgent assistance, please refer to your travel notes for relevant contact information.
Outside normal working hours, or in the unlikely event we are unable to take your call, please leave a message on our answerphone and we will call you back as soon as possible.
For guests travelling with Regaldive requiring urgent assistance, please refer to your travel notes for relevant contact information.
The traditional Alam Anda Ocean Front Resort & Spa enjoys an idyllic setting. Tucked away behind coconut and orange plantations the Alam Anda Ocean Front Resort & Spa benefits from an excellent position next to the sea on the North East coast of Bali. Divers can access some of Bali’s finest dive sites from this resort, including the Liberty Wreck in the Tulamben region. Surface intervals can be enjoyed amongst the palm and eucalyptus trees in the lush tropical gardens of the resort.
Accommodation
The Alam Anda Ocean Front Resort & Spa features 27 rooms with several different room styles:
Sea View and Garden View Bungalows (total 21) are air-conditioned with en-suite facilities, a shower and a minibar. Some feature a sofa on the terrace.
The Ambu Ambu seaview villa is 2 double bedded connecting bungalow style en-suite rooms, with air-conditioning, open air furnished living area and garden.
The 2 Bahari Junior Suites features sea views, an air-conditioned master bedroom open air en-suite, with separate living area cooled by ceiling fan. A large garden is shared between the 2 suites.
The Lumba Lumba seaview air-conditioned villa has 2 double bedded rooms, 2 bathrooms, private swimming pool and garden.
The garden view Villa Purnama is a great family option with 3 en-suite double bedded rooms with air conditioning, satellite TV & DVD, kitchen and diving areas with private pool.
Other Facilities
This relaxed hotel has a swimming pool and a natural spa, offering a number of treatments and a restaurant with an excellent Indonesian cook. The hotel organises half or full day tours through the local villages of the area, including trips to Ubud, the cultural capital of Bali. Adventure trips are also on offer ranging from trekking Bali’s mountains to rafting down the Ayung Stream.
Location
The Alam Anda Ocean Front Resort & Spa is around 3.5 hour drive from the airport. We shall endeavour to arrange a daytime arrival where flight availability allows, to enjoy the scenic drive.
For an excellent aerial view of Alam Anda and for a taste of Alam Anda Ocean Front Resort & Spa, please see the videos below (courtesy of Werner Lau).
Dive info
There are over 30 dive sites that can be reached from each base in the north-east and north-west of the island of Bali. These range in style from the current swept sites off Menjangan island, through to the calm waters of Secret Bay (locally known as Gilimanuk Bay) and the wreck of the Tulamben (USS Liberty).
House Reefs
The Taman Selini has a pleasant shore dive where you may explore the Jakarta University Artificial Reef project. It makes a great little night dive. However, shore dives are booked locally, as the dives off the house reef are limited in scope, so boat packages are preferred.
The house reefs at the Alam Anda and Siddhartha are more extensive, hence house reef dive packs are offered. The reef starts a few metres edge from the shore and the resorts have purpose built entries to ease access.
Snorkelling
In general, snorkellers will not encounter any strong currents when snorkelling from these shore areas. Snorkellers will enjoy the calm conditions and easy entry from the volcanic beach when staying at Taman Selini, but may not enjoy the snorkelling from the shore as much as from a boat, due to the depth of the reef.
Alam Anda and Siddhartha in the north-east, have fine house reefs located a short distance from the beach and are much shallower, so offer the snorkeller more to see.
Secret Bay (Gilimanuk)
Interest in diving this bay, located on the west coast of Bali, has blossomed over the past few years. The bay offers macro enthusiasts the opportunity to dive with a huge diversity of macro subjects, ranging from seahorses and a variety of ghost pipefish through to dragonet, nudibranchs, mantis shrimp and many more. This mangrove lined bay is 40 minutes drive from the hotels and is an absolute must for keen macro photographers.
Menjangan Island
Located in the Bali Barat National Park, 50 minutes by boat from Pemuteran, Menjangan is one of the best dive locations in Bali. This sizable uninhabited island has 12 recognised dive sites. These range from dramatic sheer sided drop offs to small caves, sandy slopes and a beautiful blue lagoon, which is home to some well camouflaged ghost pipefish. Being located so close to the straits between Bali & Java; deep water pelagic species are regular visitors. During the rainy season there is a good chance that divers will encounter manta rays.
Menjangan provides an excellent contrast to the macro life of Secret Bay as bigger fish like Napoleon wrasse, grouper, greater barracuda and sharks are regularly encountered. Menjangan also boasts its own wreck, a 19th century trading vessel. Although lying between 30m and 46m, the wreck is for experienced divers only.
Gondol Reef
Gondol Reef is a recently discovered and little explored location, which is quickly developing a reputation for the quality of its dive sites and its large pelagic species. The northern end of the reef offers an attractive wall dive whilst the eastern end gently drops in to the blue.
Local Dive Sites
There are a number of excellent dive sites near to the Taman Selini. Two kilometres off shore from these resorts there is a fine reef with excellent coral cover along the slopes. The east side of the reef is particularly beautiful, with numerous shallow caves supporting healthy sponges and providing many hiding places for an interesting range of macro life.
Located just off the beach of the the Taman Selini, Karang Lestari is an award winning artificial reef project supported by the University of Jakarta, which stimulates coral growth on man-made metal structures using low voltage electricity. The process encourages coral to grow at eight times the normal rate and the frames make an excellent nursing ground for juvenile reef fish.
Just beyond Karang Lestari, Kebun Batu or Rock Garden is a pinnacle of coral with a flat top. This is an interesting dive during the day, which offers many macro subjects though comes in to its own at night, when it makes for a superb night dive.
The Liberty Wreck at Tulamben
On the northeast coast of Bali this transport ship, the USS Liberty, was torpedoed in 1942 off Gili Trawangan, Lombok. Whilst trying to make it back to a friendly anchorage at Singaraja, her crew decided to beach her on the Bali coast. The wreck now lies within 10-30metres of the surface and is easily accessible from the shore. Although the wreck is now very degraded by the elements, it is beautifully colonised with marine life. This wreck can be dived when staying at Alam Anda or Siddhartha Resort.
Located on the opposite side of the bay, there is a very good wall dive know as 'The Drop Off'. Formed by three coral covered Lava formations it offers a very good alternative second dive site.
Nusa Penida
Nusa Penida is part of a group of three islands sitting in the middle of the Lombok Channel. Its location makes for strong currents and drift dives in cooler water, but the upside of all this oceanic activity is lush reefs and the chance to spot large marine life. Some of the dive centres further north run seasonal trips here, in particular to dive with the mantas at Manta Point, or to spot the elusive mola molas at Crystal Bay. This last site is suitable for experienced divers only and for the best chance to see mola molas the water needs to be at its coolest - August through to October.
The dive base is a PADI and SSI instructed centre offering a high level of service. The centre is located directly on the beach and is well run. A range of equipment is available for hire locally. Boats depart in the morning and the afternoon to a great range of dive sites. Additional trips to further flung dive sites by boat and land may be available to book on the spot, according to numbers and local conditions.
Dive Packs
We recommend you pre-book your dive packs with Regaldive prior to departure in order to secure your diving or course and benefit from lower rates than you will pay in resort. Options available at Alam Anda include 6, 8 and 20 dive packages, all of which include 2 boat/shore dives per day, as well a 5 day unlimited house reef package. Please discuss your requirements with the Regaldive team, who will prepare a quotation suited to your needs.
Dive Courses
A range of diving courses is available for those looking to learn to dive.Please enquirefor details.
Tank handling fee: €0.50 per dive
15 litre tank: €3
Certification fee for SSI courses (inc Nitrox): €35
Certification fee for PADI courses (inc Nitrox): €50
Menjangen National Park fee: €15 (on Sundays and on public holidays €20)
Puri Jati: €5
Secret Bay National Park fee: €6.50
Special dive trips: Amed, Lovina: €30
Special dive trips: Menjangan, Secret Bay and Nusa Penida €70
Equipment Rental:
Mask, snorkel & fins: €8
BCD: €6
Regulator: €6
Wetsuit: €6
Full equipment: Fins, mask, snorkel, BCD, regulator, wetsuit, computer and SMB: €24
Computer: €6
Torch per dive: €6
Digital camera (1 dive): €25
Digital camera (2 dives): €40
SMB (per stay): €5
The centre is equipped with 12 litre aluminium cylinders that take both DIN and INT fittings. Nitrox fills at 32% are offered FREE of charge to certified Nitrox divers.
Local sales tax payable in resort: Local sales tax: 10%
Note: Local prices listed above are an indication only, and are subject to change.
The dive base is a PADI and SSI instructed centre offering a high level of service. The centre is located directly on seafront with a house reef, with an easy access point to overcome the volcanic terrain. A range of equipment is available for hire locally. Boat and shore dives depart to a good range of local sites in the morning and the afternoon. Additional trips to further flung dive sites by boat and land are be available to book on the spot, according to numbers and local conditions.
Dive Packs
We recommend you pre-book your dive packs with Regaldive prior to departure in order to secure your diving or course and benefit from lower rates than you will pay in resort. Options available at Alam Anda include 6, 8 and 20 dive packages, all of which include 2 boat/shore dives per day, as well a 5 day unlimited house reef package. The 20 dive package can be combined as 5/5 days if staying at the following resorts: Taman Selini, Alam Anda and Siddhartha. Please discuss your requirements with the Regaldive team, who will prepare a quotation suited to your needs.
Dive Courses
A range of diving courses is available for those looking to learn to dive.Please enquirefor details.
Extras in Resort
Tank handling fee: €0.50 per dive
15 litre tank: €3
Certification fee for courses: €35
Special dive trips (1 day / 2 dives) - Amed to Gili Selang and Jemeluk and Drop Off: €15
Special dive trips (1 day / 2 dives) - Pandang Bali: €50
Special dive trips (1 day / 2 dives) - Nusa Penida: €70
For night dives and early morning dives at the SS Liberty: €11
Equipment Rental:
Mask, snorkel & fins: €8
BCD: €6
Regulator: €6
Wetsuit: €6
Full equipment: Fins, mask, snorkel, BCD, regulator, wetsuit (shorty), computer and SMB: €24
Computer: €6
Torch per dive: €6
Digital camera (1 dive): €25
Digital camera (2 dives): €40
SMB (per stay): €5
The centre is equipped with 12 litre aluminium cylinders that take both DIN and INT fittings. Nitrox fills at 32% are offered FREE of charge to certified Nitrox divers.
Local sales tax payable in resort: Local sales tax: 10%
Note: Local prices listed above are an indication only, and are subject to change.
Sitting on the sea front of the Teluk Karang Resort & Spa, Karang Divers is a small dive base run by a German and Balinese team. Its pretty house reef offers the ultimate in flexible diving, plus a range of superb sites reached further away by boat.
Offering a range of shore and boat dives, for guided or independent buddy pairs, they have already built a reputation as a an exceptionally small, friendly and professional dive service provider.
Dive Packs
Options available include 5, 10 and 20 house reef dive packages. Please discuss your requirements with the Regaldive team, who will prepare a quotation suited to your needs.
Dive Courses
A range of SSI learner diver, further training and speciality courses are available.Please enquirefor details.
Extras in Resort
Nitrox: included up to 36% for qualified divers
Night dive: €9 - house reef
Early morning dive: €9 - house reef
Day trips (if not in package), includes transport, 2 dives, guide and lunch:
Liberty Wreck, Kubu or Tulumben: €95
Amed or Lovina: €105
Padangbai or Nusa Penida (min. 6 persons): €210
Menjangan Island, Secret Island (min. 6 persons): €185
Courses:
Scuba Skills Update (pool & sea): €109
EANx with 2 dives (includes certification fee): €139
Equipment rental (EUR) per day:
Regulators: €6
BCD: €6
Wetsuit - 3mm shortie: €6
Torch (per dive): €6
Mask, snorkel & fins: €8
Computer: €6
Full kit hire (Wetsuit, BCD, Regs, Mask, Skorkel, Fins and Computer): €25
Tanks: Aluminium 12 litre
15 litre: not available at present
DIN and INT valve fittings
Closest medical facility and hyperbaric chamber is 3 hours drive.
Note: Local prices listed above are an indication only, and are subject to change.
Extras Divers run the dive centre at Naya Gawana Resort & Spa in north-western Bali. Daily boat diving is offered to around 30 local dive sites, including Menjangan Island and Secret Bay. Diving is usually conducted from local boats, with dive sites just 5 to 50 minutes from the resort. 2 tank morning dives are offered, along with two tank afternoon dives on demand. Early morning and night dives can also be arranged locally.
DIVE PACKS
We recommend you pre-book your dive packs with Regaldive prior to departure. Your diving schedule can be tailored to suit your needs with options for 6, 10 & 12 dive packages. Local fees are payable to dive Menjangan (£6) and enter the National Park (£14). Dives at Secret Bay also carry a surcharge. Dives from the jetty are also possible.
Extra Divers Naya Gawana also offer SSI Open Water and Advanced Open Water courses for those looking to learn to dive or further their education.
Incentives are available for groups. Please ask for details.
EXTRAS IN RESORT (PAY LOCALLY)
Menjangan long distance surcharge: €6
Menjangan National Park entrance fee: IDR225,000
Secret Bay dive surcharge: €12
Jetty Dive: €21
Nitrox fill: €4 per fill
15L tank: €4 per fill
Night dive (minimum 2 divers): €10-12 per dive, depending on dive site
Equipment Rental guideline prices
Full equipment including dive computer is available for €26 per day
Note: All local prices listed above are an indication only, and subject to change. Local purchases are subject to 10% sales tax.
There is a lot for visitors to enjoy in Bali, whether it is trekking in the island's interior, visiting historic temples or witnessing one of the many festivals that are a feature of Balinese life.
Climate
Bali has a tropical climate, with day-time temperatures averaging 30°C (mid-80s°F) throughout the year. The wet season falls between October and March, and humidity can be high during this period..
The dry season, between April to October is the best time to visit, peak season is June to September. Thie dry season is generally sunnier and less humid. However, downpours can occur at any time.
Water Temperature
Average water temperature is 22 - 28 °C. 5mm suit recommended.
The best hard currencies to carry are Euro and US Dollars. It is recommended to change a small amount of IDR before you travel and then change more locally, where you will likely receive a better exchange rate.
Visa and Mastercard are also accepted in all the resorts; some also accept American Express. Card transactions are billed in Rupiah.
You can draw cash in Rupiah from the ATMs at the local banks. You can draw up to Rp 3,000,000 on a Visa or Mastercard inside the banks (you must present your passport with your credit card). Local banking hours may vary; most close early afternoon.
Guests should note that travellers cheques may not be accepted at resorts. Alam Anda Ocean Front Resort & Spa and Siddhartha Ocean Front Resort & Spa do not accept travellers cheques.
More information re. accepted payment methods are given with the destination information when you confirm your booking.
Tipping
Although entirely voluntary, tipping is a recognised part of life in this region of the world. Some local staff may look to guests for personal recognition of particular services offered.
Travel info
Flight Information
Flights are with Singapore airlines, via Singapore, into Bali's Denpasar International airport. Singapore offer a Manchester departure (touchdown Munich) - supplement may apply.
Alternative flights with Emirates, Malaysia Airlines, Qatar Airways, Etihad Airways, Garuda Airlines or Thai Airways are also available.
Stopovers can easily be added on to your package in most cases.
Flight duration:
London - Singapore 12 hours and 40 minutes Singapore - Denpasar 2 hours and 30 minutes
Passports & Visas
Passengers travelling to Bali should have minimum six months valid on their passport from the date of return to the UK, plus one full page free. Hotel receptions may be required to take a photocopy of your passport for registration purposes.
British nationals travelling to Indonesia can enter the country without a visa for up to 30 days at certain airports' Immigration Check Points: Soekarno-Hatta Jakarta ( CGK ), Ngurah Rai - Bali (DPS), Kualanamu, Medan (KNO), Juanda - Surabaya (SUB), Hang Nadim - Batam (BTH).
You won’t be able to extend your stay beyond 30 days if you enter under this visa waiver scheme. Entry via Manado and certain other entry points is still subject to a visa on arrival at a cost of $35 (30 day visa) and $15 (7 day visa). Please note that visitors must purchase a visa if their ultimate destination is not one of those listed above e.g. guests going to Manado.
For further information about entry requirements, visit the website of the Indonesian Embassy in London or your nearest Indonesian embassy.
Vaccinations
There are no compulsory vaccinations for travel to Bali, but we recommend protection against typhoid, tetanus, hepatitis A and polio. Vaccination requirements are subject to change and should be confirmed before departure with your GP or local travel clinic. Advice on Malaria should be sought if travelling to more certain parts of Indonesia.
There are plenty of chemists and dentists in Bali and there is recompression chamber in Denpasar Sanglah General Hospital.
Further information regarding vaccinations for travel to this country can be found at www.fitfortravel.nhs.uk and from your local healthcare provider.
Prices
At Regaldive, we offer tailormade scuba diving holidays to Indonesia, including flights from the UK, transfers, accommodation and your scuba diving activities.
The price panel above provides an indication of a lead-in price for your holiday, based on the cheapest time to travel. Prices shown are per person, and based on two persons sharing.
Our friendly and experienced team can arrange holidays of varying durations for singles, couples, friends and dive clubs. We can also advise you on the best time of year to travel to maximise your scuba diving experience, and receive the best value for money. Flights from regional UK airports may be available, depending on your destination and date of travel.
We can also arrange extensions to your diving or snorkelling holiday, including cultural tours, nature and wildlife-focused activities, plus city breaks.
Please call 01353 659999 or e-mail Regaldive, using the link below, for a quotation.
Our Price Promise
At Regaldive we are committed to offering you the best possible value for money on all our diving holidays. That's why we offer you a price match promise. Learn more about our promise to you.
Offers
Save up to 25% on diving and 20% on accommodation this winter!
Look ahead to ensure you get some sun this winter and book your stay at this tranquil and authentic Balinese dive resort and relax! Alam Anda Resort & Spa is a fantastic choice for divers and your friends!
SAVE 25% on pre-booked diving packages on stays NOW to 29 February 2024
SAVE 20% on accommodation during peak dates 15 December and 15 January
SAVE 15% on accommodation NOW to 14 December and 16 January to 29 February
There's more...
SAVE 20% on food, beverages, and spa treatment once you're in resort
FREE Santai Massage (1 hour) per person when you stay 7 nights or more
FREE Unlimited unguided house reef diving when you stay 14 nights or more
Minimum stay 7 nights. Discountable dive packages include 6, 8, 10, 20 dives & unlimited unguided house reef package. Divers must have 30 logged dives and a buddy to dive the house reef unguided.
Discount cannot be applied to Losmen & Baruna Rooms and is not combinable with other discounts.
New bookings only. Subject to availability.
Terms & conditions apply.
Book NOW.
Reviews
Have you stayed here? Why not share your experiences by adding your review?
The trips was everything that we expected, particularly at Alam Anda, although arguably the diving sites were better near to Taman Salini particularly the Marine Park. Taman Salini was very nice but was looking "tired". The transfers and ground arrangements were great and worked perfectly and drivers were all very friendly and vehicles clean and reliable.
Both our hotels were very good although, Taman Saleni is quite tired, but nevertheless was a nice hotel. The food was great. The dive sites were great, especially Liberty Wreck. The Dive Centre Staff were very good.
A favourite memory from the holiday was driving over the mountains and the high altitude lakes that we saw. Another highlight was Diving Liberty Wreck and generally the time that we spent at Alamanda.
The only problems we had were not within Regaldive’s, our or the hotels control. We had a three hour delay at Heathrow that meant we missed our connection in Singapore which led to a further 9 hour wait in Singapore. Regaldive kindly e-mailed the hotel and I also rang them from
Singapore and the driver was waiting for us as planned even though we were 12 hours late (and it was getting late in the evening) ... that was a welcome relief.
Singapore airlines looked after us very well putting us up in a hotel in Singapore which enabled us to shower and get a little sleep so they did everything they could to make the delay bearable.
We were most certainly happy with Regaldive’s service and will book again (Dollar exchange rate permitting!)."
Jules and Mandy
- UK
9
Guest rating: 9/10(1 vote)
Bali Feedback - Well Organised
"Holiday was great.
Monika broke her arm quite badly on day 3 and Bettina was very supportive and helpful and could not have helped us more.
We had a fantastic time. There was plenty to do and we did some really interesting and fun tours. We really enjoyed the company of the other guests and the staff were exceptionally friendly and helpful.
I did some snorkelling and one of the diving assistants came with me to show me the best spots on the reef and he was so kind and helpful and gave me confidence. Though I didn't do a diving course, Eric who was in charge, Bettina's partner was just the sort of person who I would have had confidence to do a course. He had such a lovely calm, professional manner, he inspired confidence! The pool at the resort was super.
Not sure what else to add, but the resort was beautiful with gardens, clean, well-cared for and felt very safe.
Thanks for your help organising the holiday for us. "
Sue Oxborrow
- UK
10
Guest rating: 10/10(1 vote)
Thank You
"Hello Regal,
I would be very grateful if you would pass on this email to the management of the hotel because I really do want them to know how pleased we were with our holiday at Alam Anda.
We stayed between 13-20 August. I have never been to a friendlier place. All the staff were SO friendly and we were made to feel like friends and not guests. People couldn't do enough for us and we were treated like a king and queen! The best thing was that you noted from the records we filled in that it was my birthday while we were staying with you. I was really surprised when I got back from breakfast and there were some flowers and drinks on the balcony and a "Happy Birthday" message. That was such a lovely thing to do and I really enjoyed that. Things got even better in the evening. The waitresses in the restaurant came out with a cake and they sang "Happy Birthday" along with Rikke and Ulrik who we dived with at the dive centre. I was really really surprised and pleased and it made my 50th birthday so special. I couldn't have been in a better place for this "big" birthday! You really did make it for me.
I think it is such a special touch that you take time and care to note people's birthdays and all my friends back home are really impressed by what you did. That is a prime example of first class customer service! The Alam Anda is one of the best places I've stayed and I thank you all for making it such an enjoyable stay. I have highly recommended it to all my friends!
Thank you again,
Beverly Denton"
10
Guest rating: 10/10(1 vote)
Welcome Home
"Hi Simon,
As promised, just a note to let you know how we got on in Bali…
As usual the organisation was spot on, with all the right people in the right place at the right time. The Alam Anda hotel was perfect and in a great setting.
The Werner Lau diving centre was well run with plenty of willing hands to make the diving as easy as it could be for us. The diving was very good, and the dive guides (local lads) knew where to find the best things. The centres dive boat was out of commission until the last two days of our diving, so we used the local trimaran canoes as a substitute (that was certainly an experience not to be missed!). We were lucky enough to see a Mola Mola, (rare this time of year) and became celebrities over night.
The only drawback was that the dive package we purchased up front only included the very local dive sites, and any sites a bit further away, usually the better ones, were a short bus ride away at an extra charge.
We did not let this spoil our holiday and once again we had a great time, thank you very much.
Diving Liberty Wreck Was a Highlight
"Twin Centre Trip - Alam Anda & Taman Selini
The trips was everything that we expected, particularly at Alam Anda, although arguably the diving sites were better near to Taman Salini particularly the Marine Park. Taman Salini was very nice but was looking "tired". The transfers and ground arrangements were great and worked perfectly and drivers were all very friendly and vehicles clean and reliable.
Both our hotels were very good although, Taman Saleni is quite tired, but nevertheless was a nice hotel. The food was great. The dive sites were great, especially Liberty Wreck. The Dive Centre Staff were very good.
A favourite memory from the holiday was driving over the mountains and the high altitude lakes that we saw. Another highlight was Diving Liberty Wreck and generally the time that we spent at Alamanda.
The only problems we had were not within Regaldive’s, our or the hotels control. We had a three hour delay at Heathrow that meant we missed our connection in Singapore which led to a further 9 hour wait in Singapore. Regaldive kindly e-mailed the hotel and I also rang them from
Singapore and the driver was waiting for us as planned even though we were 12 hours late (and it was getting late in the evening) ... that was a welcome relief.
Singapore airlines looked after us very well putting us up in a hotel in Singapore which enabled us to shower and get a little sleep so they did everything they could to make the delay bearable.
We were most certainly happy with Regaldive’s service and will book again (Dollar exchange rate permitting!)."
Jules and Mandy - UK
Bali Feedback - Well Organised
"Holiday was great.
Monika broke her arm quite badly on day 3 and Bettina was very supportive and helpful and could not have helped us more.
We had a fantastic time. There was plenty to do and we did some really interesting and fun tours. We really enjoyed the company of the other guests and the staff were exceptionally friendly and helpful.
I did some snorkelling and one of the diving assistants came with me to show me the best spots on the reef and he was so kind and helpful and gave me confidence. Though I didn't do a diving course, Eric who was in charge, Bettina's partner was just the sort of person who I would have had confidence to do a course. He had such a lovely calm, professional manner, he inspired confidence! The pool at the resort was super.
Not sure what else to add, but the resort was beautiful with gardens, clean, well-cared for and felt very safe.
Thanks for your help organising the holiday for us. "
Sue Oxborrow - UK
Thank You
"Hello Regal,
I would be very grateful if you would pass on this email to the management of the hotel because I really do want them to know how pleased we were with our holiday at Alam Anda.
We stayed between 13-20 August. I have never been to a friendlier place. All the staff were SO friendly and we were made to feel like friends and not guests. People couldn't do enough for us and we were treated like a king and queen! The best thing was that you noted from the records we filled in that it was my birthday while we were staying with you. I was really surprised when I got back from breakfast and there were some flowers and drinks on the balcony and a "Happy Birthday" message. That was such a lovely thing to do and I really enjoyed that. Things got even better in the evening. The waitresses in the restaurant came out with a cake and they sang "Happy Birthday" along with Rikke and Ulrik who we dived with at the dive centre. I was really really surprised and pleased and it made my 50th birthday so special. I couldn't have been in a better place for this "big" birthday! You really did make it for me.
I think it is such a special touch that you take time and care to note people's birthdays and all my friends back home are really impressed by what you did. That is a prime example of first class customer service! The Alam Anda is one of the best places I've stayed and I thank you all for making it such an enjoyable stay. I have highly recommended it to all my friends!
Thank you again,
Beverly Denton"
Welcome Home
"Hi Simon,
As promised, just a note to let you know how we got on in Bali…
As usual the organisation was spot on, with all the right people in the right place at the right time. The Alam Anda hotel was perfect and in a great setting.
The Werner Lau diving centre was well run with plenty of willing hands to make the diving as easy as it could be for us. The diving was very good, and the dive guides (local lads) knew where to find the best things. The centres dive boat was out of commission until the last two days of our diving, so we used the local trimaran canoes as a substitute (that was certainly an experience not to be missed!). We were lucky enough to see a Mola Mola, (rare this time of year) and became celebrities over night.
The only drawback was that the dive package we purchased up front only included the very local dive sites, and any sites a bit further away, usually the better ones, were a short bus ride away at an extra charge.
We did not let this spoil our holiday and once again we had a great time, thank you very much.
Best regards
Ian & Carol Porter
"
Add new review